• Welcome
  • Program Features
    • Automatic VIN Decoding
    • Buy-Here/Pay-Here Processing
    • Custom Reporting
    • Document Printing
    • Deal Processing Screens
    • Easy Updates
    • Inventory Advertising
    • Inventory and Cost Tracking
    • Menu Selling
    • Web Site Integration
    • Window Stickers
  • Hardware Requirements
    • Setting up the Okidata 320/321 Turbo
      • Okidata 320/321 Printer Settings
      • Okidata 320/321 Form Alignment
  • Using Mouse Right Click Feature
  • Installing The Software
  • Backing Up Your Data
  • Using The System
    • Getting Started
    • Basic Features
      • Drop Down Menus
        • Accounting Menu
        • Dealer Financing Menu
        • File Menu
        • Format Menu
        • Help Menu
        • Inventory Forms Menu
        • Maintenance Menu
        • Options Menu
        • Reports Menu
        • Tools Menu
        • Utilities Menu
      • Deal Processing
        • Processing a New Deal
          • Step 1: Start New Deal
            • Set the Sale Type
            • Enter Stock Number
            • Select Finance Source
            • State Fee Schedule
            • Enter a Customer
            • Select Customer Source
            • 'Use of Vehicle' Field
            • Enter Deal Number
            • Sale and 1st Payment Dates
            • Enter Salesperson(s)
            • Payment Information
            • Special Function Buttons
              • Amortization Schedule
              • Calculate Payment Button
              • Clear Calculations Button
              • Coverage Button
              • Deal Defaults
              • Disclosure Button
              • Gap Options Button
              • Insurance Options
              • Mark Section Complete
              • Print Quote
              • Rollback Item Button
              • Warranty Options Button
          • Marking Sections Complete
          • Step 2: Buyer Information
            • Entering a New Customer
            • Terrorist Watch List
            • Title Information
            • Recalling a Previous Customer
            • Entering a Business Customer
            • Entering Credit Information
            • Delivery Information
          • Step 3: Vehicle Information
          • Step 4: Trade Information
          • Step 5: Lienholder/Insurance Information
          • Step 6: Document Printing
            • Clearing Form Settings
            • Configuring a Form
            • Document Alignment
            • Document Questions
            • Form Defaults
            • TRIVIN
            • PDF Issues
          • Step 7: Wrap Up
            • Buy-Here/Pay-Here Collections
            • Calculating Salesperson Commissions
            • Collections At Delivery
            • Cost and Profit Calculations
            • Profit Report Recap Preview
        • Customer Quote
        • Deleting A Deal
        • Loading a Previous Deal
        • Deferred Down Payments
          • Scheduling Deferred Down Payments
          • Accepting Deferred Payments
          • Outstanding Deferred Payments
          • Deferred Receipts Report
        • Getting Credit Reports
          • 700 Credit
          • Credit Information VIA Web Portal
        • Menu Selling
          • Setting Up Menu Items
          • Arranging, Saving and Printing Menu
      • Deals & Quotes
        • Adjusting Column Width
        • List Filter
          • Quick Filter
          • Advanced Filter
      • Customer List
        • Add New Customer
        • Edit Customer
        • Merge Customer Records
        • Unmerging Customer Records
        • Advanced Filter
      • Buy Here/Pay Here
        • Setting up Finance Source
        • List Filter
        • Printing Payment Coupons
        • Customer Payments
          • Payment And Call Log History
          • Tracking Phone Calls
          • Receiving Payments
          • Edit/Delete Payment
          • Loan Defaults
        • Adding Other Charges
        • Receivables Report
        • Payment Receipt Report
        • Missing Receipt Report
        • Recap Reports
        • Loan Statement
        • Projected Cash Flow
        • Payment Due Statements
        • Income Report
        • Reminder
        • PDI Due Date
        • Commission Report
        • Modifying Due Dates
        • Calculating A Payoff
        • Entering Loans from Other Sources
        • Reconcile Web BHPH
      • Vehicle Details
        • Adding A Vehicle
          • Basic Detail Entry
            • Custom Information
            • Excluding Vehicles From Web Sites
          • Images / Descriptions
            • Adding Images
            • Editing Images
            • Additional Description
              • Vehicle Comment List
          • Web Specific
          • Purchasing Information
            • Entering Prices and Costs
            • Repair Orders
            • Supplier Information
          • Hold / Sold Information
            • Hold Vehicle
            • Sold Information
        • Loading a Vehicle
        • Deleting A Vehicle
        • Change Sold Status to Unsold
        • Find Vehicle by R.O.
        • Creating Customer Quotes
        • Printing Inventory Sheet
      • Inventory List
        • List Filters
          • Quick Filter
          • Advanced Filter
    • Advanced Features
      • Using Screen Filters
        • Standard Filter Options
        • Advanced Filter Options
        • Saved Filters
        • Deal Filter Fields
        • Inventory Filter Fields
        • Customer Filter Fields
      • Standard Reports
        • Disclosure Report
        • Amortization Schedule
        • Profit/Recap Report
        • Reserve Report
        • Sales Commissions
        • Vehicle Data Sheet
        • RO Summary Report
        • Sales Graph
        • Outstanding Deferred Pmts
        • Deferred Payment Receivables
        • Delivery Schedule
      • Custom Reports
        • Creating a Custom Report
        • Saving Custom Reports
        • Printing Custom reports
        • Creating a Printed Report
          • Title, Font and Paper Size
          • Adding and Deleting Fields
          • Report Preview
          • Sorting
        • Creating a Data Export File
          • Adding Fields
        • Loading a Custom Report
        • Deleting a Custom Report
        • Limiting Data in Custom Reports
        • Attaching a Filter
      • Creating Mailing Labels
      • Deal Report Fields
      • Inventory Report Fields
      • Customer Report Fields
      • Report Preview Screen
      • Letter Writer
        • Creating a New Letter
        • Printing a Custom Letter
      • Quick Payment
        • Payment Table
        • Finance Table
        • Insurance Table
        • Credit Insurance Coverage
        • Setting Defaults
        • QP Adding Misc Fees
        • QP-Payoff
  • QuickBooks Interface
    • Connecting to QuickBooks
    • Setting Up QuickBooks Accounts
    • Posting Deal Information To QuickBooks
  • Maintaining System Informaton
    • Adding and Deleting Users
    • Automatic Stock Numbers
    • Credit Insurance
      • Modifying Insurance Types
      • Setting Credit Insurance Rates
    • Customer Source List
    • Dealership Information
      • General Dealer Information
      • Deal Entry Options
      • Inventory & System Options
      • Buy-Here/Pay-Here Options
      • Additional State IDs
    • Downloading Programs and Forms
    • Extended Warranty Maintenance
    • Finance Information
    • Floor Plan Rates Maintenance
    • Forms List Maintenance
    • GAP Plans Maintenance
    • Insurance Agent Maintenance
    • Option Lists Maintenance
    • Outside Lienholders
    • Permissions and Security
    • Salespeople Maintenance
    • State Fees and Taxes
    • Upload Inventory to Internet
    • Using Default Printers
  • Frequently Asked Questions